The protection of your personal data is very important to us. In this privacy policy, we inform you about which personal data we collect, for what purpose and on what legal basis we process it.
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
Walter Biolik – Biolik Versand & Service
Frankenstraße 16
63828 Kleinkahl-Edelbach
Germany
Email: office@strumpfwelten.de
Website: www.strumpfwelten.de
We only process personal data to the extent necessary for the provision of our online shop and services. Processing is based on the legal grounds described below.
The processing of personal data is based on the following legal grounds:
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk. These include:
Your data will only be disclosed to third parties if this is necessary for contract performance, you have consented, or we are legally obliged to do so. We use the following categories of service providers:
We have concluded data processing agreements in accordance with Art. 28 GDPR with all processors.
Our servers are located in the European Union. Where we use services whose providers are based in third countries (e.g. USA), we ensure that an adequate level of data protection is guaranteed – for example through EU Standard Contractual Clauses or an adequacy decision by the European Commission (e.g. EU-US Data Privacy Framework).
We store personal data only for as long as necessary for the respective processing purposes or as required by statutory retention periods:
After the retention periods expire, data is deleted or anonymised.
You have the following rights regarding your personal data:
To exercise your rights, please contact: office@strumpfwelten.de
You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). The supervisory authority responsible for us is:
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163, 65021 Wiesbaden
https://datenschutz.hessen.de
Our online shop uses cookies. Cookies are small text files stored on your device by your browser.
These cookies are essential for the operation of the shop. They include session cookies for the shopping cart, customer account and language selection. Legal basis: Art. 6(1)(b) and (f) GDPR.
To improve our service, we use analytics cookies that enable statistical evaluation of website usage. These cookies are only set with your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time via the cookie settings.
Our website is operated by a professional hosting provider in the European Union. The provider processes access data (IP address, date and time of access, amount of data transferred, referrer URL, browser type) on our behalf. This data is collected to ensure trouble-free operation. Legal basis: Art. 6(1)(f) GDPR.
When you contact us by email or via a contact form, the data you provide (name, email address, message content) is stored for the purpose of processing your enquiry. Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in responding). Data is deleted once the enquiry has been fully processed and no statutory retention obligations apply.
When placing an order, we process the data necessary for contract performance: name, address, email address, order data and payment information. Legal basis: Art. 6(1)(b) GDPR.
You can create a customer account to manage your orders more easily. Your registration data is stored for this purpose. You can request deletion of your account at any time. Legal basis: Art. 6(1)(a) and (b) GDPR.
You can also order without a customer account. In this case, your data is used exclusively for processing the order and deleted after the statutory retention periods expire.
We use the following providers for payment processing. Data is only transmitted to the extent necessary. Legal basis: Art. 6(1)(b) GDPR.
For credit/debit card payments and SEPA direct debit, we use Stripe (Stripe Payments Europe Ltd., Dublin, Ireland). Privacy policy: stripe.com/privacy
PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg. Privacy policy: paypal.com/privacy
Amazon Payments Europe S.C.A., Luxembourg. Privacy policy: pay.amazon.de/help
When using Express Checkout (PayPal Express or Amazon Pay Express) in the shopping cart, your address and contact details stored with the respective payment provider are transmitted to us to process the order. This includes name, email address, delivery address and, if applicable, telephone number. Data processing is based on Art. 6(1)(b) GDPR (contract performance).
For delivery, we transmit your name and delivery address to DHL (Deutsche Post AG, Bonn). This is based on Art. 6(1)(b) GDPR for contract performance. DHL may offer you shipment tracking via email or SMS if you have consented.
You can subscribe to our newsletter to receive information about offers and new products. Registration uses the double opt-in process: after signing up, you will receive a confirmation email with an activation link. Your subscription is only completed after clicking this link.
Legal basis: Art. 6(1)(a) GDPR (consent). You can unsubscribe at any time via the unsubscribe link in any newsletter email or by emailing office@strumpfwelten.de.
We use Google Fonts for consistent font display. The fonts are served locally from our own server. No connection to Google servers is established.
We reserve the right to update this privacy policy to reflect changes in legal requirements or our data processing activities. The current version is always available on this page.
Last updated: March 2026